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Shipping


Hong Kong Local Orders


Ever been to an online store where free delivery is advertised, but there's some fine print which imposes conditions like a minimum order amount?  Well, not here. Delivery is free for all local Hong Kong orders!  Really.  No minimum order is required.


Orders received before 4pm will be processed that same day, and shipped the next working day once we confirm payment.  It may then take 1-3 days for your order to be delivered to you. We generally use Hong Kong Post as our courier.  If you are not at home, Hong Kong Post will send you an email notifying you to pick it up at the nearest post office.


For deliveries to certain locations in the Outlying Islands, Hong Kong Post are unable to deliver to the door.  In this case, they will notify you to pick it up at the nearest post office.  


For those who have difficulty being at home, we recommend having your order delivered to your office!  Then you don't have to sit around at home waiting and getting bored.


Macau, China, Taiwan Orders


For shipping to Macau, China and Taiwan, we charge the following rates for each item:


Macau: HKD 20

Taiwan: HKD 30

China: HKD 50


Delivery time typically ranges from 3-5 business days after we confirm your order by email.


Other Countries


Our website is currently set up to ship to customers in Hong Kong, Taiwan, Macau and China only.  If you are outside of these areas, just send us an email at orders@hiccupdog.hk and we will let you know if delivery to your country can be arranged and the cost. 


Exceptions 


For the Nina Ottosson toys that we carry, due to their heavy weight, please email us at orders@hiccupdog.hk separately for the shipping cost.